Job Overview:

We are looking for a Weekend Dispatcher to join our Operations team. The Weekend Dispatcher will maintain communications with driver fleets through Qualcomm satellite communications and telephone. This person will be responsible for load planning, customer service and communications with customers as needed.

Qualifications:

High School Diploma; some college preferred
6 12 months of experience in a truckload environment
Good data entry skills accuracy important
Ability to pass pre-employment drug test
Excellent work history with proven track record
Professional, clean, neat appearance
No conviction of felonies, serious crimes or have charges pending. However, a conviction is not an automatic disqualification of employment.
Travel if needed
Ability to work independently; take initiative and be a self-starter
Ability to plan and organize workload; flexibility to handle pressure and work with interruptions and meet deadlines; attention to details
Ability to handle multiple priorities
Ability to meet work processes deadlines
Willingness to learn and accept responsibility
Ability to work flexible hours as needed

Responsibilities:

Manages multiple fleets during weekend hours (four 10-hour shifts weekly to include Saturday and Sunday). Entire Fleet Manager boards are sole responsibility.
Provide coverage for Operations positions, to include Customer Service, Driver Manager and Load Planner as needed during weekdays worked
Communicates with drivers via Qualcomm and phone, throughout weekend hours.
Communicates and follow-up via e-mail with Load Planner or CSR with regard to weekend activity that requires their involvement or knowledge
Takes direction on workflow as needed on weekends, from 7 on/7 off Load Planner
Follows through with service requirements and communicates results to Driver Managers.
Promotes driver friendly atmosphere.
Follows through with specified drivers on any Driver Managers' instructions.
Ensures proper PTA's when dispatching next load to driver; maintains and monitors current PTA of trucks to destination.
Communicates with Driver Managers on service issues, late deliveries or drivers needing write-ups. Leaves notes for Driver Managers if necessary.
Maintains compliance with procedures on all cigarette loads. Immediately notify the Director of Operations if any problems occur.
Notifies Director of Safety of any serious accidents.
Works with Maintenance Department on any equipment breakdowns.
Meets with direct supervisor as directed to discuss areas for improvement.
Demonstrates support to the Epes Transport System, LLC Quality Management System and its objectives, as applicable.
Any other duties as may be assigned.

About Us:

Epes Transport is dedicated to providing quality transportation services. Our mission is to continuously improve the quality of our service to meet and exceed the needs of our customers. Continuous improvement in quality is the means we will use to ensure reasonable profits and long term growth.

Epes Transport System, LLC is the largest private trucking company in North Carolina.

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